Anyone asking how junk removal pricing works usually wants two answers: what the price depends on, and whether it will change once the crew is standing in the driveway. The first has a clear answer. The second depends on how well the job is described before anyone arrives, and that is what a photo quote is for.
What the price depends on
Volume comes first. A junk removal price follows how much room your things take on the truck, so a single dresser and a garage full of boxes are very different jobs. We describe size in pickup-truck loads, because that is easier to picture than cubic yards.
Access comes second. A couch by the front door is quick; the same couch in a basement at the bottom of a turning stair, or at the back of a long yard, takes more time and more hands. Stairs, a long carry or taking a piece apart are added to the price, and our price estimate page shows how.
Special items come third. A hot tub, a load of concrete or dirt, or a whole house or storage unit is priced from photos rather than from a general range, because each one is different enough that a range would mislead you.
What to photograph
Take a wide shot of everything that is going, from far enough back to see all of it together. Then take one or two closer shots of the biggest pieces, so we can tell a loveseat from a sectional. If the junk is in more than one room, photograph each room.
Then photograph the way out: the stairs, a narrow hallway, the basement door, the gate to the backyard. This is the part people forget, and it is a part that can change the price.
Finally, write two lines with the photos: the address or at least the town, and anything a picture cannot show, such as a third-floor apartment with no elevator, or a pile that continues behind the shed.
Two jobs, two different prices
Picture two jobs with the same couch. In the first, it sits in a ground-floor living room ten steps from the front door, and it is the only thing going. In the second, it is in a finished basement with a turning stair, alongside a tall pile of boxes and a broken recliner. Same couch, but the second job is more volume and harder access, so it costs more. A photo of the couch alone would price both jobs the same, and one of them would be wrong.
That is why the wide shot and the photo of the way out matter more than a close-up of any single item.
Why the price is agreed before anything is loaded
The point of a quote is that you know the number before work starts. We send the price from your photos, you agree to it, and only then does the crew load anything. We confirm your price before any work starts, and the quote names anything extra, so there is nothing hidden in it.
If the job is different from the photos, because there is a second room nobody mentioned or the pile is twice the size, the crew tells you before loading the extra, and you decide whether it goes.
What the price does not cover
A price range covers loading and hauling; your quote names anything extra before you agree to it. We do not take hazardous materials, so paint, chemicals, fuel, asbestos and medical waste are never in a quote. We also do not disconnect appliances from water, gas or electrical lines, cut trees or demolish anything. If your job needs one of those first, it has to be done before we arrive.
Getting a quote
Text the photos to (678) 735-5481, or fill out the form on any page of this site. If you want a rough range first, our price estimate page lets you pick the items and see what size of load they make. The photo quote then turns that range into one price.